Prices are given for accommodation without breakfast. Breakfast is available at an extra cost.
Pets are not permitted.
Broomfield house operates a NO SMOKING policy within the building and areas of external premises. We appreciate your understanding on this issue. If your room is considered to be in a condition that is unsellable due to your smoking then you will be charged for whatever cleaning that is necessary to allow the room to be resold, we will also charge for any time the room is off line to accommodate this cleaning.
We reserve the right to use the card details taken to gain payment for; leaving without payment, damage to the room or any part of the premises (this includes extra cleaning of the room that would leave the room unable to be let the following day), damaged or missing items in the room or premises.
We do not accept responsibility for any items or articles that are brought on to the premises.
All bookings must be secured using either debit or credit card details from which a 50% deposit can be taken immediately, this deposit is non-refundable and non-transferable.
We serve breakfast at an additional cost if required, this needs to be booked by 6pm the day before. Please be aware that breakfast booked through booking sites(booking.com,hotels.com etc) and then not taken will be charged full rate unless you alter the booking accordingly before 6pm the previous day as the online booking site will not allow us to modify any bookings and we are still charged commission on all extras booked.
In the event of a cancellation.
From the booking date to 48 hours before your check in date the 50% deposit will be taken.
From 48 hours before check in date the total cost of the stay will be owed.
No show/Non arrival will be charged at the full rate of your stay from the midnight of your arrival date and the room/s will be placed back for sale.
Curtailments for any reason will be charged at the full rate of the stay.
We reserve the right to cancel reservations at any time.
**WE RECOMMEND ADEQUATE TRAVEL INSURANCE BE PURCHASED FOR YOUR STAY**
We accept cash, debit, credit cards or bacs payments. We do not accept American Express cards.
Our check in time is 5-8pm, however with prior arrangement only, we maybe able to accommodate earlier check ins. This maybe through our lockbox for guests who are unsure of their check in time, again this is used with prior arrangement.
Our check out time is 11am for our B&B guests and 10am for the Townhouse. We can accommodate your bags being left up to 8pm on request.
By making a reservation you are agreeing to these terms and conditions.
Broomfield House | 5 Broomfield Terrace | Whitby | North Yorkshire | YO21 1QP | +44 (0)1947 602752